As a leading technology company operating in the financial sector, SWIFT has pioneered the application of secure technology, services and standards in the correspondent banking business and was at the forefront of driving the sector’s adoption of digital solutions, such as electronic data interchange and file transfers.
SWIFT’s technologies have disrupted previously manual processes and unlocked efficiencies in the financial system, dramatically reducing frictions, costs and operational risks, and they continue to advance by embracing the exciting potential of new technologies.
SWIFT’s messaging services are trusted and used by more than 11,000 financial institutions in more than 200 countries and territories around the world. Providing reliable, secure and efficient messaging services to community of users, SWIFT is the backbone of global financial communication.
All SWIFT customers are entitled to SWIFT Community Support for unlimited assisted support 24x7 by web and telephone. In addition, SWIFT provides a comprehensive range of self-service channels allowing SWIFT customers to find solutions to their issues or questions through eLearning modules on SWIFTSmart, quick tips, ‘how to’ videos and product documentation.
Further, SWIFT Professional Services provide value-added support services, from one-off engagements to recurring services from the Advanced Support and Care Services portfolio.
Advanced Support enable customers to benefit from preventive and proactive services provided by our global support centres and service management team. Care Services are intended for customers that wish to delegate to SWIFT specialists specific operational tasks related to their SWIFT environment.
SWIFT is a cooperative society under Belgian law and is owned and controlled by its shareholders. SWIFT shareholders elect a Board composed of 25 independent Directors which governs the Company and oversees management. The Executive Committee is a group of full-time employees led by the Chief Executive Officer.